Operational Shopfloor Assistance

Reduce the MEAN TIME TO REPAIR in every shift

Shannon®, the operational shopfloor assistance, provides situational problem-solving suggestions for operators of an automated production line. The tool thus forms a continuously operating optimization control loop based on high-frequency PLC data. Shannon® provides situational expert knowledge about problems and their solutions. It is easily accessible through the mobile app at any time for the entire staff on the shopfloor. It significantly reduces downtime (mean-time-to-repair) and the spread of productivity between different shifts.

Which production problems does Shannon® tackle?

  • Downtime due to unplanned machine errors
  • High fixed costs and unit costs
  • Loss and absence of valuable expert knowledge when needed
  • Inefficient and long ramp-up of new or relocated machines / production lines
  • Competitive and differentiation pressure in the market for machine manufacturers
Ipad, Iphone and Smartwatch with Shannon application
Shannon® is available on Android, iOS, watchOS and on all common browser

Which benefits does Shannon® deliver?

  • 5-15 % increase of production effectiveness (OEE) due to reducing downtimes (MTTR)
  • Increasing cost efficiency by reducing unit costs
  • 10-30 % shortening the ramp-up and relocation phase
  • Instant problem solving support by suggesting most-relevant expert knowledge
  • Reduction of mean variation of productivity by up to 38 %
  • Knowledge build-up about actual machine behaviour for long-term optimization, machine specification, design and procurement

Do you want more information about Shannon®?

Shannon® is also available for smartwatches.

Features & functions

  • Notification of events:

Provide precise localization of error causes

  • Step-by-step instruction:

Showing step-by-step instructions to solve the specific error

  • Classification of unknown-events:

Classifying unknown events by anomaly detection

  • Prioritization of events:

Detection and prioritization on the basis of dynamic bottlenecks

  • Create events:

Define your own events without programming

  • Forwarding of events:

Directly inform maintenance staff about an urgent problem

  • Automatic shift report:

Automatically generate downtime and product batch reports


Get a live demo of Shannon®

„After a short training phase of Shannon®, the generation of
situational solution suggestions based on high-frequency PLC
data was applied on one of our fully automated productions
lines. From that moment on, the tool has been continuously
refined live with feedback and new solution knowledge from
experienced employees. The real-time transparency on error
behavior, associated scrap per cause and situational problemsolving
proposals during operations helps us a lot to limit
losses to a minimum around the clock!”

Ed Borger

Vice President Global Operations, Freudenberg Filtration Technologies SE & Co. KG

portrait of a man

Get to know our other products.

To optimize your production, we offer different software tools that eliminate several losses of your production lines. Learn more about the functions and features of each tool.